Cancellation & Refunds

Tours must be canceled 48 hours in advance for a full refund. Cancellations less than 48 hours in advance will not be refunded.

Your Options:

  • +48 Hours Notice: You can reschedule, cancel, or receive a raincheck at no cost.

  • 48 – 24 Hours Notice: You can only reschedule your tour or receive a raincheck.

  • 24 Hours or Less Notice: You will not receive a refund or a raincheck.

If a tour is canceled by your guide for safety reasons (weather forecast, unsafe conditions, etc), your trip can be rescheduled or you can receive a raincheck or a full refund.

Cancellation Due to Weather

Your guide will only cancel your tour for the following reasons: Heavy sustained rain, nearby lightening,or high winds.

For assistance or for more information, call our office at 321-735-9400.